Health Services

Health Services are non-medical intervention services or capabilities designed to meet specific health needs of patients based on the health services' criteria. These services may or not be integrated with the patient's care plan or with an E Intervention Program. The criteria includes risk scores, episode, health conditions, E Intervention Program enrollment and determinants.

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Convenient Access

• Mental Health Clinic
• One Stop Location with Mental Health And Medicals Services under one roof
• Neighborhood Hot spotter services that addresses specific needs
• 24x7 Managing Health Support
• Retail Health Clinics
• Urgent Care

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Decision Making

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• App Formulary - Recommended Apps

Decision Aids
Open Notes

• A movement dedicated to making health care more open and transparent by urging doctors, nurses, therapists, and others to share their visit notes with patients

Price Transparency

Shared Decision Making

• learn about their health and understand their health conditions
• recognize that a decision needs to be made and are informed about the options
• understand the pros and cons of different options
• have the information and tools needed to evaluate their options
• are better prepared to talk with their health care provider
• collaborate with their health care team to make a decision right for them
• are more likely to follow through on their decision

See Health Services - Shared Decision Making examples

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Digital Health Applications

• App Formulary - Recommended Apps
• Standalone - Patient Only
• Chronic Condition Specific
• Integrated with Health Coaching
• Education and Health Literacy
• Mobile Apps and user provided input
• Patient Provided Data

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Education

• App Formulary - Recommended Apps
• Online education video
• One on one education
• Programs
• How to use technology
• Health Literacy

See Education Examples

See Education Videos

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Health Conditions

• App Formulary - Recommended Apps
• Standalone - Patient Only
• Chronic Condition Specific
• Integrated with Health Coaching
• Mobile Apps and user provided input
• Patient Provided Data

See Health Conditions Service examples

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Home

• Home Assessments
• Home Visits - Physicians, Therapist, Nurse Practitioner
• Other visits (Community Health Worker, Social Worker, Health Coach)
• Other Home Healthcare Services (i.e., services that don't meet reimbursement requirements, 1. Infusion or Wound Care or Therapy, and, 2. unable to physically travel to doctors office, and 3. had a hospital stay of 3 nights or more, and 4. 60 days of prescribes Home health has not been used).
• Health Technology such as blood pressure device, connected to wifi router or mobile phone
• Durable Medical Equipment (DME) devices such as oxygen that are not reimbursed
• In-home Medicine reconciliation
• Home Visiting Evidence of Effectiveness (9/2016)

See Health Services - Home examples

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Virtual Medical Services

• Telepsych visits
• Telemedicine Visits
• Physician or Nurse Practitioner eVisits (informed and uninformed)
• Telecare Nurse
• Remote Monitoring of patient information (physiological metrics, activities, etc.) by a support team
• Interactive Voice Response (IVR) System
• Personal Emergency Response System (PERS)
• Patient Provided Data

See Virtual Care Providers examples

See Virtual Care Platforms examples

See Virtual Medical Services examples

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