Difference between revisions of "Support Services"

Latest revision as of 19:45, 18 February 2019

Support Services are support focused services or capabilities designed to meet specific support needs of patients based on the support services' criteria. These non-medical interventions services may or not be integrated with the patient's care plan or with a Care Management Program. The criteria includes risk scores, episode, health conditions, Care Management Programs enrollment and health determinants. These are support services typically provided by community and social services to address non-medical determinants. These support services are arranged and coordinated by providers to their attributed patient populations to improve health outcomes.

See which Support Services work.

Caregiver Support

• Education
• Respite Care
• Family Caregiver certification

See Caregiver Support Examples

See what works.

Community Health Worker

• Address Social Determinants of Health

See Community Health Worker Examples

See what works.

Community and Social Services

• Legal Assistance
• Programs - Smoking Cessation Programs, Alcohol Anonymous
• Food pantries, housing and utilities subsidies
• Program called Health Leads helps patients fill basic resource needs such as housing, transportation, food, and education by assigning student volunteers to work as advocates on their behalf. (3/24/16)
• Feds Funding Effort To Tie Medical Services To Social Needs (1/7/16)

See Community and Social Services Examples

See what works.

Employment Support

• Joblessness

See Employment Support Examples

See what works.

Financial Counseling

• Disability or Medicaid Applications
• Medication discount programs
• Debt, financial constraints
• Understanding complex medical bills and payment

See Financial Counseling Services Examples

See Financial Counseling Examples

See what works.

Home Support

• Cleaning, maintenance, repairs
• Delivery services
• Technology Support - In home set-up, training and repair

See Home Support Services Examples

See what works.

Housing Support

• Homelessness - temporary housing or shelters
• Utilities and housing subsidies

See Housing Support Examples

See what works.

Legal Support

See Legal Support Examples

See what works.

Medication Support

• Drug Discount Programs
• In-home Medicine reconciliation
• Pharmacist support
• Medication Adherence - reminders,electronic pill boxes
• Medicine home delivery

See Medication Support Examples

See what works.

Nutrition Support

• Registered dietitians
• Education and cooking instructions and classes
• Assess/triage eating disorders and other barriers (i.e., financial, access to fresh food) preventing healthy nutrition
• Meals on Wheels
• Food banks

See Nutrition Support Examples

See what works.

Prison to Community Transitions

• Helping jail involved trasition
• Helping Prison Population transition

See Prison to Community Transitions Examples

See what works.

Social Workers

See Social Workers Examples

See what works.

Support Communities

• Online Patient Communities

See Support Communities Examples

See what works.

Transportation

• Rides to physician offices or other need services

See Transportation Examples

See what works.